Black Swan

FAQ

What is your general turn-around time?

We need 24 hours since that moment when the photos, all the instructions and the payment have been received to complete image processing. However, we also offer quick turn-around time such as, 12 hours, and 18 hours. In that case, we charge higher than regular pricing.

Do you have any limit of the images I can submit?

No way, there can be any amount of the photos – one, five, ten etc.

What kind of photos can you retouch?

We offer the professional photoshop service for any type of images:

    • Pro photos post-processing service
    • Amateur photos retouching
    • Headshots enhancement
    • Clipping-path for electronic commerce purchasing
    • Product photo retouching
    • Remove image background service
    • Wedding editing
    • Food photos editing
    • Boudoir photos improvement
    • Editing real estate photos
    • Enhancement service
    • Portrait enhancement
    • Newborn photos editing
    • Digital image manipulation services
    • Work of photo montage company
    • Old picture restoration
    • Jewelry retouching
Can you guarantee the safety of the images?

Yes, we can! All the rights reserved. The photos won’t be shown up anywhere

If I'd like to get several variations - how could I do that?

Please mention it while submitting the order.

Payment method do you accept?

We accept PayPal

How is it possible to submit the order?

Please send photos to email [email protected],(through GoogleDrive, Dropbox or Wetransfer) and add instructions or the reference photo for the color correction and skin retouching style so we could meet your preferences.

If there are some revisions, should I pay extra?

If a retoucher hasn’t done what was asked for from the very beginning we’ll be glad to make the corrections without any additional charge.

Do you offer a discount system?

You’ll get the discount if there is the promo-code also if the total order cost is more than 300 USD we will be glad to give you 15% discount. For our return clients who has been with us more than half a year and have ordered for more than 1000 USD there is discount of 20% for any of your tasks within next six months.

If there are RAWs can you work with them?

Yes we work with the RAW files. The RAW files will give us the possibility to edit your photos on the higher level and achieve the better results!

Do you offer the output as the layered PSD files?

Sure, we offer this kind of service for the post production for photographers. The extra service will be applied then. Please mention it while submitting your order. The price of the order will be doubled.